Architecture overview

Pioneering a new era in conversational AI, Alan AI offers everything you need. Build enterprise-grade AI agents effortlessly using cutting-edge technology and innovative components on the Alan AI Platform.

Alan AI Platform®

Dive into each component to see how Alan AI works

Action Transformer

The core of the Alan AI deployment is the Action Transformer, a compact language model specifically designed for user interaction and request execution planning.
Trained on an extensive custom dataset, the Action Transformer performs a limited set of tasks, including:
  • Engaging in user dialogues
  • Prompting users for clarification when ambiguity arises
  • Exploring diverse data sources and APIs
  • Formulating execution plans
  • Routing data effectively
  • Generating code for API calls and computations
  • Generating queries for the SemanticDB
  • Collecting results from various sources
  • Interacting with the LLM to generate human-readable outputs


The SemanticDB serves as an external memory for the Action Transformer and the platform components. It employs a hybrid SQL-vector proprietary approach to seamlessly integrate structured, unstructured and semi-structured data, including JSON, PDF and web data.
The SemanticDB is responsible for:
  • Efficient sharded data storage
  • Management of scalar indexes
  • Management of vector embeddings and indexes
  • Documents crawling and parsing for constant synchronization with external data sources
  • Incorporating the Transformer-based model for handling natural language queries


Alan AI’s Language Model (LLM) is a large, state-of-the-art model with a primary focus on formatting data from the Action Transformer.
Trained to process input data in Alan AI’s proprietary format, the LLM excels at generating accurate, user-friendly responses. Its specialized training with provided data minimizes the chance of hallucinations, ensuring accuracy in its outputs.

Controlled language generation

At Alan AI, we utilize controlled language models, paving the way for more intuitive and adaptive interactions. Controlled language models enable Alan AI to understand, respond and engage in human-like conversations with unprecedented accuracy and flexibility.

API integration

Alan AI effortlessly integrates with your databases and SaaS services, streamlining data access and automation. Users can effortlessly retrieve, update or manipulate data within existing systems, empowering businesses to unlock the full potential of their data infrastructure.

Alan AI Studio scripts

Alan AI Studio is a robust web-based IDE enabling businesses to easily design and personalize conversational experiences to meet your business needs.
Alan AI Studio enables dialog developers to:
  • Easily integrate with private data sources
  • Define dialog logic
  • Build, test and maintain conversational experiences
  • Design and customize AI agents that resonate with your business brand
  • Gain insights into user interactions and identify areas of improvement

Searching for AI innovations?

Dive into the Alan AI Platform to move your business forward


The Alan Al Studio is so innovative that we are amazed by the developer-friendly tools and how easy it is to train the Al agent. We tried several different Al technologies in the market, however, we found Alan Al to be the best among them. They are not only the best technology provider but also have a dedicated team, including customer success engineers, to help the Al be integrated successfully into the app. It was a great pleasure to be able to explore their solution, we would like to collaborate with them in the future on other projects.

Nazat Chowdhury

Save the Children

MediKarma is a first-of-a-kind wellness app that uses AI to guide its users through their customized wellness journey created from thousands of data points in their EHR and smart wearables. For MediKarma, Alan AI is not only an easy-to-use AI agent, but it is also THE voice extension of our very own JILL, an artificial intelligence Avatar guiding each MediKarma user through his/her unique wellness journey. As such, we needed a precise platform, but most importantly, a flexible, dynamic, and scalable one… all elements that made Alan AI the perfect partner!

Kris Narayan


Onshore operators can now work with improved effectiveness and safety in the field with their touchless mobile applications. Intelligent AI Agents have simplified onboarding of our new operators and continues to strengthen the safety culture and enhance our operational effectiveness.

Rajesh Satewar

Murphy Oil Corp

It was amazingly simple to use the Alan AI Platform to create and deploy an intelligent AI Agent for our app. After deployment we were able to rapidly iterate on the AI Agent without having to update the app.

Axel Schoth


With Alan, we were able to create an intelligent AI Agent for the Murphy Oil app and go live in just one week, now a finalist for the SAP Innovation Award. We chose Alan because the platform let us integrate voice directly into the app’s UI workflows and handles industry domain language accurately. No other technology on the market addresses this.

Ritesh Menon

Incture Technologies

I was able to add the business logic for the app and build a demo within a few days. There’s no way I would’ve been as quick and effective in creating an AI Agent with Alexa. I love the Alan AI Studio IDE and being able to push to production with just a button click.

Alon Raskin


Revolutionize productivity
with Alan AI

Request a demonstration and change the user journey today

Image gradient for background