August 15, 2017
What did you hear?
The average working adult spends 31.5% of their time listening. According to research by Adler, Rosenfeld, and Proctor, in their seminal research published in the 8th edition of their book, “Interplay: The process of interpersonal communicating”, we spend 70 % of our time communicating and 45% of that time listening. …