Business OperationsVoice AI

Why Alan AI is the Right Choice for your Enterprise

By July 11, 2019December 14th, 2023No Comments

Voice Artificial Intelligence is  becoming a huge part of all enterprises and companies futures. By 2020, there will be 200 billion connected devices, with voice as the primary interface. Voice offers capabilities unparalleled by tedious touch and type, and enterprises are starting to catch on and realize all the benefits voice will have on their future.

Voice has made waves in recent years, with voice assistants like Siri, Alexa, and Cortana becoming more popular in the mainstream. Despite their increasing popularity, these voice assistants are not very strong: they can only answer basic questions and tasks like asking for the weather or putting an alarm on. Although these assistants can understand basic commands, due to privacy concerns, they can only offer a single command and response conversation, resulting in very short conversations, with a limited knowledge of what the user could be asking. The current voice options in place can accomplish these basic tasks, but they are not and will not ever be designed to be integrated into an application. According to an article written in TechTalks, “The future of voice is the integration of artificial intelligence in plenty of narrow settings and tasks instead of a broad, general purpose AI assistant that can fulfill anything and everything you can think of.” In the race for voice, Alan AI has pioneered the technology to add voice AI conversations within your application.

At Alan, we have developed advanced and unique voice AI technology to overcome the shortcomings of the current voice options. Spoken Language Understanding (SLU) is our patent pending technology. It filters out anaphoras and filler words people use in everyday conversation such as “like” or “um”, using probabilistic models to help determine what the user said, as well as their intent. Alan takes in context to determine user intents much more accurately, unlike any other Voice AI platform. We are expecting to see Alan enabled voice experiences mature by 2020 to pass the Turing Test. Alan will take your enterprise to the next level. 

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