Alan AI – Vision and outlook for 2020

Welcome to 2020 from Alan.

Dear friends,

We wish you all a happy New Year. As we are on the cusp of the New Year, we would like to thank you for all the conversations with us in 2019. 

In 2019, Alan experienced its most significant transition to validate our product across multiple industries.  Enterprises and partners developed conversational voice experiences on Alan Platform for mobile apps in Energy, Field Maintenance, Public Safety, Healthcare, and Manufacturing industries. This validates our “narrow AI” design for domain language understanding and Alan Platform’s capability to support unique voice conversations that are only possible in each enterprise app.

Here is the link to a new 30-sec video on Alan Platform. You can experience first-hand the conversational voice modality in our sample app, Alan Playground from the App Store or Play Store. Alan Platform is differentiated from consumer voice assistants such as Siri, Google, Cortana and Alexa, and platforms like Nuance in the following aspects:

  • Alan adds a natural conversational experience to the existing UI of an app
  • Alan trains on a small data set to build the domain language model for any app
  • Alan leverages the Visual and Dialog context for deterministic voice conversations in an app
  • Alan Studio, an Integrated Development Environment (IDE), for JavaScript developers to build conversations for any business workflow
  • Any app can be augmented with conversational voice experience in less than a week 

Today, Alan Platform is a complete product to add conversational voice experiences to existing apps. In December, the USPTO granted us the patent “Voice Assistant with User Data Context” (10,521,189). 

This video of Alan in the Energy industry demonstrates how conversational voice provides a hands-free experience for employees to do their daily work. Alan improves safety, compliance and operational effectiveness in the Energy industry. Alan increased the mobile app’s adoption and engagement. We are working with other industries for similar use cases where a hands-free experience is a must-have. 

Our vision is to empower every employee with an intelligent and engaging conversational voice experience for their daily work. We look forward to working with you to make this vision a reality in 2020. 

Ramu Sunkara, CEO

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