Error handling and fallbacks¶
While talking with the AI agent, the user may say something unexpected, and the AI agent will be unable to proceed with the conversation. To handle error situations gracefully and get the user back on track, you can use fallbacks.
Alan AI allows you to use the following tools for error handling and fallbacks:
Learn how to customize the default error message and prompt for the correct input
Find out how to collect additional information from users and pass it to Alan AI