Tag

#slu

Conversational AI
May 20, 2021

Why Marketers Turn to Chatbots and Voice Interfaces

Chatbots and voice assistants weren't created with marketers first in mind. Both are task-oriented products at their cores, serving users when actual human beings can't, which is quite often. So it should come as no surprise that both support an estimated 5 billion global users combined. And now marketers are…