June 10, 2021
Whitepaper: Privacy & Security for Smart Apps
Read our whitepaper, Privacy & Security for Smart Apps on the Alan Platform, to learn how smart apps can best protect their users.
May 20, 2021
Why Marketers Turn to Chatbots and Voice Interfaces
Chatbots and voice assistants weren't created with marketers first in mind. Both are task-oriented products at their cores, serving users when actual human beings can't, which is quite often. So it should come as no surprise that both support an estimated 5 billion global users combined. And now marketers are…
April 28, 2021
4 Things Your Voice UX Needs to Be Great
The future arrived a long time ago. Problems at work and in life are now more complex. Settling for linear solutions will not suffice. So how do we know what separates a high-quality modern voice user experience (UX) from the rest?
It’s no secret voice tech performs everyday magic for users. By now, basic voice product capabilities and features are well-known to the public. Common knowledge is enough to tell us what this technology does. Yet we fail to consider what factors and mechanisms behind the scenes enable these products to…
February 21, 2020
What is Conversational AI?
The development of conversational AI is a huge step forward for how people interact with computers. The menu, touchscreen, and mouse are all still useful, but it is only a matter of time before the voice-operated interface becomes indispensable to our daily lives. Conversational AI is arguably the most natural…
February 17, 2020
What is a Conversational User Interface (CUI)?
The Evolution of the CUI In many industries, customers and employees need access to relevant, contextual information that is quick and convenient. Conversational User Interfaces (CUIs) enable direct, human-like engagement with computers. It completely transforms the way we interact with systems and applications. CUIs are becoming an increasingly popular tool,…