Preparing for rollout and releasing

Releasing a virtual assistant is a big step forward. The Alan Platform offers a bunch of features to make the rollout process safe, secure and reduce possible risks.

1. Customize your assistant

In Alan Studio, in-app assistant settings are defined separately for every environment. If you are ready to do the testing and then go live, do not forget to customize the assistant in the Testing and Production environments.

2. Roll out gradually

To improve the in-app assistant launch, use Alan’s cohorts. Cohorts enable you to deploy the assistant by degrees, making it available for a small group of users at first, rather than publishing it to all of customers at once. Once you receive the initial users’ feedback, you will be able to examine the progress, make changes on the fly and refine the in-app assistant rollout.