Multimodal design guidelines

To craft an intelligent multimodal interface with Alan, it is essential to understand the Alan Platform principles and toolkit. By using Alan’s script concepts and Alan SDK, you can create an in-app assistant that will recognize what your customers intend to do and fulfill their requests.

However, capturing the user’s input and providing the output is only a part of the conversational design. To let your in-app assistant be effective, engaging and sound natural, you must adapt it to customer expectations, human behavior and speech specifics.

This section provides you with voice user interface design best practices, covering important aspects at each step of the development process. Read it through or click a block in the picture below to refer to the area of your interest.

Plan and draft Build the dialog flow Test the dialog Roll it out Analyze and plan for new release

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